Help Center
Choosing your content
Help Center / Choosing your content
Choosing your content
My photos are spread across two Facebook accountsOne book reads one account, so this becomes two books. Connect the first account, build and order its book, then swap to…
Some readers
Can I make a book of only my best or most-liked photos?There is no button that picks your best photos for you, but you can do it by hand quite quickly. In Edit content, sort b…
Some readers
Can I search my posts inside the editor?Yes — Edit content has a search box above the posts. Type a word from a caption or a place name to narrow what is shown,…
Some readers
What does the tick on a post mean?A green tick means the post is going into your book. Everything starts ticked; click a tick to remove that post, and cli…
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Will my Stories and Reels be included?No — Stories and Reels are not included. Posts that stay on your profile are, and a video post is printed as a still wit…
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Should I include my written posts or just the photos?Keep them, for a book about a year of your life — the captions and status updates are what make it read like a journal r…
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I have tens of thousands of photos — will that work?Yes, though expect it to be slower and to need splitting. A large account takes longer to import and rebuild, and any pe…
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I barely post — is there enough for a book?Possibly, with a wider net. A book needs 20 pages, and there are three ways to reach it:Widen the date range — several y…
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I deleted my Facebook account — can I still get my book?Only if we still have the content, which we do not keep long-term. A book is built by reading your live account, so once…
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Can I make a book in memory of someone who has died?We are very sorry for your loss. It is possible if you have access to their account and can log in with it. If the accou…
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Can I make a book for my business?Yes — From a Facebook Page builds a book from a page you own, which is how businesses print a year of their own posts. Y…
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Can I sort my posts by likes?Yes, inside Edit content. The sort control offers Date, author and Likes, and it changes the order in which posts are sh…
Some readers
Can I combine Facebook and Instagram in one book?No — each book is built from one account. A single book cannot mix Facebook and Instagram, and there is no setting that …
Often read
Can I add my own photos from my computer or phone to my book?Yes. Your book is still built from the account you connected, but you can now add photos that were never posted anywhere…
Some readers
What does Add content do?Add content is for putting things in your book that are not on your account. It sits under Choose Content and Edit conte…
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What can I set on a photo or post I add myself — date, place, mood, note?Each photo you import, and each post you write, has four things you can set:
Date — the day it belongs to. This is what …
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How do I change or remove a photo or post I added myself?Open Edit content and go to the month it is in. Content you added yourself shows a pencil and a bin under its date, wher…
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Can I make a book only from photos I upload, without a social account?No. A book always starts from one of your accounts — From Facebook, From Instagram, From a Facebook Page or From a Dropb…
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What does the star on a post do?The star in the corner of the Create a custom post window marks that post as a highlight. Press it once to switch it on …
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Can I put photos from Facebook, Instagram or Dropbox into a post I write?Yes. Under the text of a custom post, next to This device, press Social networks. A picture picker opens with the pictur…
Some readers
Can I add my own photos and posts to an Instagram or Dropbox book too?Yes. Add content is part of the editor, not of one source, so it works the same way in a book built From Facebook, From …
Some readers
Can I untick a whole day or month at once instead of post by post?There's no select-all or deselect-all button, so in Edit content you untick posts one at a time: click the green tick on…
Some readers
Can I make a book from a Facebook Group or an Event?No. Facebook does not let us read group or event content, so those cannot be printed — only content from your own timeli…
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What does Empty cache do?Empty cache ignores everything already downloaded and fetches your posts from the social network again. It is the right …
Some readers
Which accounts can I make a book from?Three: From Facebook, From Instagram and From a Dropbox folder, plus From a Facebook Page if you own a page. Each book d…
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Can I use Google Photos?No — Google Photos is no longer available as a source. Your options are From Facebook, From Instagram, From a Dropbox fo…
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Can I use iCloud, Amazon Photos, Google Drive or OneDrive?Not directly — the supported sources are Facebook, Instagram, a Facebook Page and Dropbox.The way round it is Dropbox: e…
Some readers
Can I upload my own photos from my computer or phone?Yes. Open your book and, in the Add and select content panel, press Add content then Import photos. Drag the photos in o…
Some readers
What does "connected" mean under a source?It means you have already given us permission to read that account, so a book can be built from it straight away. A sour…
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How do I connect Instagram, and why does it need a Professional account?Select From Instagram on Step 1 and follow the login, or start an Instagram book directly.Instagram only lets outside to…
Some readers
How do I connect Dropbox?Select From a Dropbox folder on Step 1 and sign in to Dropbox when asked, then pick the folder you want the book built f…
Some readers
What is the difference between From Facebook and From a Facebook Page?From Facebook builds a book from your personal timeline. From a Facebook Page builds one from a page you own — a busines…
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Can I make a book from just one album?Yes — that is My Social Book Photos. Instead of a date range, you pick the album or albums you want printed, and everyth…
Some readers
What is the difference between Choose Content and Edit content?Choose Content decides which kinds of content are eligible for your book — statuses, mobile uploads, videos, and each of…
Some readers
Do you still make the Square Photo Book?No — the Square Photo Book is no longer part of our range. If you ordered one in the past, nothing changes about the boo…
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How do I choose what goes into my book?In two steps. Choose Content sets which kinds of content are eligible — statuses, photos, videos, places, and each of yo…
Some readers
Why isn't my album in my book?Albums are included automatically, as long as they fall inside the period your book covers. So the first thing to check …
Some readers
How do I add a whole album to my book?Open Choose Content, find the album in the list — they are shown with their photo counts — select it so it reads Selecte…
Some readers
What do all these categories mean in Choose Content?They are the kinds of content we can take from your account. Statuses are your written posts. Wall messages are posts le…
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What is "Articles and video posted", and why is it off?It covers links and articles you shared rather than photos of your own, and it starts switched off because most people w…
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Will other people's photos be in my book?Only what you posted yourself. Shared Pictures means pictures you shared to your own timeline, not other people's albums…
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Will my profile pictures and cover photos be printed?Yes, by default — Profile pictures and Cover photos are both included and appear at the dates you set them. If you would…
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I only want photos, no text postsDeselect the text-based categories in Choose Content — Statuses, Wall messages and Articles and video posted — leave the…
Some readers
How do I remove a post I don't want?Open Edit content, choose the month from the tabs along the top, and click the green tick on any post to remove it — the…
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